Last Updated: [03/03/2025]

At Prestige-Cart, we strive to provide a seamless shopping experience. If you are not satisfied with your purchase, we offer returns and refunds under the conditions outlined below.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be unused, unworn, and in its original packaging.
• The return request must be made within [3] days of receiving the product.
• Certain items like personal care products, gift cards, and custom-made items may not be eligible for returns.

2. Return Process

1. Request a Return: Email us at support@prestige-cart.com with your order number and reason for return.
2. Approval & Instructions: If your return is approved, we will provide instructions for shipping the item back.
3. Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.
4. Inspection & Approval: Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your return.

3. Refund Process

• If approved, refunds will be processed to the original payment method within [7 to 15] days.
• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged item).
• If you haven’t received your refund within the stated time, please check with your bank or payment provider before contacting us.

4. Exchange Policy

We offer exchanges only for defective or damaged items. If you need an exchange, contact us at support@prestige-cart.com with photos of the damaged product.

5. Non-Returnable Items

The following items are not eligible for return:

• Sale or clearance items.
• Products that have been used or damaged by the customer.
• Items returned beyond the allowed return period.

6. Cancellations

• Orders can be canceled within [24] hours of purchase. After this period, cancellations may not be possible if the order has already been processed.

7. Contact Information

For any questions about our Refund & Return Policy, reach out to us:
📧 Email: support@prestige-cart.com

Let me know if you need any changes! Next, I’ll generate the Shipping Policy. 🚀