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View compareShipping Policy
Last Updated: [03/03/2025]
At Prestige-Cart, we aim to deliver your orders as quickly and efficiently as possible. This Shipping Policy outlines our shipping methods, timelines, and costs.
1. Order Processing
- Orders are processed within [1-2] business days after payment confirmation.
- Processing time may vary during peak seasons, holidays, or due to unforeseen circumstances.
- You will receive an order confirmation email with tracking details once your order is shipped.
2. Shipping Time & Delivery
- Estimated delivery times vary depending on the destination:
- Within India: [7-15] business days
- International Shipping: [-] business days
- Delivery times are estimates and may be affected by customs delays, logistics issues, or local disruptions.
3. Shipping Charges
- Shipping costs depend on the delivery location and product weight. The exact charges will be displayed at checkout.
- We may offer free shipping on orders above ₹[999] (if applicable).
4. Tracking Information
- Once shipped, you will receive a tracking number via email or SMS.
- You can track your order through our website or the courier partner’s portal.
5. Delayed or Lost Shipments
- If your order is delayed beyond the estimated time, please contact us at support@prestige-cart.com.
- If a package is lost in transit, we will work with the shipping carrier to resolve the issue.
6. Incorrect Address & Failed Delivery
- Customers must ensure that the shipping address provided is correct.
- If an order is returned due to an incorrect address, re-shipping fees will apply.
- If the courier attempts delivery and fails due to customer unavailability, re-delivery may incur additional charges.
7. International Shipping (If Applicable)
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- International shipping times may vary based on customs processing.
8. Changes to Orders
- Changes to shipping details (e.g., address modification) must be requested within [24] hours of placing the order.
9. Contact Information
For any shipping-related queries, reach out to us at:
📧 Email: support@prestige-cart.com
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Ala Olivia
CEO
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George Leo
Project Manager
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Amelia Jacky
Production Controller
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Daniel Arthur
Store Manager
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